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Endpoint Detection & Response (EDR/XDR)

See and Isolate Threats on Laptops, Servers, and Mobiles Before Ransomware Spreads

EDR/XDR is a core technology investment because identity and email attacks still land on a device. Saral Cyber Team deploys, tunes, and responds on your endpoints so the agent is not just a licensing line.

Isolate

In One Click

XDR

Identity + Email + Host

Tune

Not Default Noise

What Saral Cyber Team Delivers

Integrated outcomes — monitoring, response, and proof — not a pile of disconnected tools.

EDR Deploy & Health

Coverage to 99% of fleet, including the CEO Mac and the forgotten jump host. Unhealthy agents are a Sev ticket.

Detection Tuning

Default policies lie. We reduce noisy heuristics and enable the behavioral rules that catch real ransomware staging.

One-Click Isolation

Playbooks to isolate, collect, and reimage with IT. No more 'please disconnect Wi-Fi' Slack messages.

XDR Correlation

Stitch endpoint with identity, email, and cloud so a phish + token steal + rundll32 is one incident.

Mobile & BYOD

MAM/MDM plus mobile threat signals. Work data does not live on an unmanaged personal phone by accident.

Server & OT-Adjacent Windows

Harden and monitor plant-adjacent Windows without crashing a PLC network. Change windows respected.

Case Studies & Outcomes

What changed when teams stopped buying isolated products and started buying a cyber program.

Case Study

Ransomware Staging Killed on First Host

Problem: A user opened a macro. EDR was installed with vendor defaults; similar staging had been 'low' severity last quarter.

Solution: Retuned behavioral ransomware rules, enabled isolation for the SOC, and added a watch for the parent process chain.

Result: Next staging event auto-isolated in 4 minutes. No lateral movement. User back on a clean image same day.

4 min

Isolation

0

Lateral Hosts
"The agent was already paid for. They made it do the job."— IT Manager — Indore
Case Study

Hospital: 3,000 Endpoints, 2% Blind

Problem: EDR dashboard said 100%. Hunt found imaging workstations and a radiology kiosk with broken agents.

Solution: Health SLO, packaging fix, and exceptions list with compensating controls for medically certified devices.

Result: Blind spots under 0.3%. Auditor accepted the exception register. SOC finally trusted the coverage number.

<0.3%

Blind Spots

SLO

On Agent Health
"Coverage became a number we could swear to."— Infosec — Vellore

How We Engage

A repeatable path from coverage map to measurable risk reduction.

1

Fleet Truth

What is installed, healthy, excluded, and unmanaged. We reconcile against MDM and AD.

2

Policy Design

Role-based policies: exec, engineer, server, kiosk. One policy for everyone is how you get noise or holes.

3

SOC Integration

Detections into MSS/MDR or your SIEM. Isolation rights documented.

4

Operate

Weekly unhealthy-agent report, quarterly purple-team of ransomware behaviours.

Why Saral Cyber Team

Enterprise-grade security, built for the mid-market teams who actually have to run it.

Health Is the Feature

An EDR you cannot prove is on the box is an expensive placebo.

Isolation With Adult Rules

Who can isolate production, how to restore, and how to not brick a plant PC.

XDR Only Where It Helps

We correlate identity and email because that is the real kill chain — not because the SKU name changed.

Vendor Neutral

Defender, CrowdStrike, SentinelOne, or what you have. We operate it; we don't need a bake-off to start.

Client Testimonials

Security leaders, IT owners, and operators we sit with in the war room.

★★★★★

"Unhealthy agents used to be a quarterly surprise. Now it's a Monday list."

Manoj B.
Manoj B.Desktop Lead — Nagpur
★★★★★

"They refused to 'enable all rules'. Noise went down and the one ransomware sim went up."

Kavita S.
Kavita S.CISO — Bengaluru
★★★★★

"Isolation playbook meant helpdesk could act at 2 a.m. without waiting for me."

Owen T.
Owen T.CTO — Goa

Ready to close this gap?

Book a free consultation with Saral Cyber Team. No product dump — a coverage map and the first controls that pay off.

Schedule Free Consultation → 📞 +91 79883 75156

Expert Insights

Practical notes from the people who run these programs.

Tuning

Default EDR Policies Are a Compromise Nobody Remembered Making

The five ransomware behaviors we always turn on.

Coverage

If MDM and EDR Disagree, Believe Neither

How we build a fleet source of truth.

XDR

XDR Is Correlation, Not a New Agent

When buying the suite helps — and when it is a SKU tax.

Frequently Asked Questions

Do we need to buy a new EDR? + Usually no. We prefer to make Defender, CrowdStrike, or SentinelOne healthy and tuned. We recommend a switch only if licensing or platform gaps block isolation or coverage.
Will isolation break users? + Isolation is disruptive by design. Playbooks define who can trigger it, how to talk to the user, and how to restore. Production servers have a tighter change rule than laptops.
Is mobile in scope? + iOS/Android via MDM/MAM and, where licensed, mobile threat defense. Unmanaged BYOD with corporate mail is called out as a risk, not quietly ignored.
Can this be run without your MSS? + Yes. We can deploy/tune and hand to your SOC. MSS/MDR is optional if you want us to watch the queue 24/7.
How do you handle false positives? + Tuning backlog with owners. We measure noisy detections weekly. Suppressions are documented so they can be reversed.
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